# Data Retention Policy At Hydra Swap, data retention is governed by a privacy-first principle, designed to preserve user confidentiality while supporting operational effectiveness, customer service, and regulatory cooperation when required.\\ \ We retain only the minimum data necessary—and only for as long as is absolutely needed—to fulfill these responsibilities.\\ \ Transaction Data\\ \ Hydra Swap retains anonymized transaction metadata for a standard duration of 72 hours. This temporary window allows our customer support team to investigate, troubleshoot, or resolve any user-submitted issues related to a swap, send, or bridge. * All data is encrypted at rest and in transit. * Retention is limited to non-identifying transaction data. * Wallet addresses are only referenced in relation to a support ticket or compliance audit. \ If a customer support matter extends beyond the 72-hour window, the relevant transaction data may be retained until the issue is fully resolved, after which it is securely deleted in accordance with our internal data lifecycle policies.\\ \ Legal and Regulatory Requests\\ \ Hydra Swap is committed to operating within global legal frameworks. In the event of a lawful request from recognized law enforcement agencies, we will cooperate to the extent permitted by applicable laws.\\ \ This may include: * Temporarily preserving transaction metadata * Providing transaction trail data linked to partner exchanges * Complying with subpoenas or formal legal processes\\ \ Hydra Swap does not collect, store, or have access to user identities, private keys, or custodial assets, ensuring that any cooperation with authorities remains within legal bounds and consistent with our non-custodial, privacy-preserving structure. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hydraswap.xyz/white-paper/hydra-swap-whitepaper-1.0/data-retention-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.